Surveillance of Adverse Events Following Vaccination In the Community (SAEFVIC) is the central reporting service in Victoria for any significant adverse events following immunisations (AEFI). It is a public health partnership initiative of the Victorian Immunisation Program funded by the Department of Health, Victoria.

What is an adverse event?

An Adverse Event Following Immunisation (AEFI) can be any unexpected or serious outcome that happens following administration of a vaccine. It may be related to the vaccine itself, handling of the vaccine or its administration. An AEFI can be coincidentally associated with the timing of immunisation without necessarily being caused by the vaccine or immunisation process.

Who can report an AEFI?

An AEFI can be reported by the patient, patient’s guardian or immunisation provider.

NB: SAEFVIC is not an emergency contact. Hours of operation are Monday – Friday, 9am – 4 pm.

Please see your GP, local Emergency Department, or call 000 if immediate assistance is required

What AEFI should be reported?

Any event felt to be significant following immunisation should be reported. You do not need to report common/minor/expected reactions, however any vaccine reaction which has affected a family’s confidence in future immunisation can and should be reported.

What happens following an AEFI report to SAEFVIC?

  • Where consent has been obtained, advice will be provided to the patient and immunisation provider and/or reporter as appropriate.
  • Expert clinical consultation is offered (GP/specialist referral required) at the Royal Children’s Hospital, Parkville (RCH – Children) or Monash Health, Clayton (MH- Children and Adults). We also have satellite clinics offering paediatric and adult services.
  • Allergy services are currently available at RCH (paediatrics)  or Monash health (adults)
  • Telehealth video consultation is available for regional patients
    • We can offer individualised assessment on the adverse event and outline options regarding future vaccinations if required.
    • Following serious AEFI, the next immunisation doses can often be given under supervision at the specialised clinics, or as a monitored hospital inpatient.
  • Feedback will be provided to immunisation providers/reporters.

Please note: In response to the COVID-19 pandemic, local telehealth is now available and we have changed our service delivery to telehealth video consultations for our initial Immunisation clinical consultation rather than the traditional face to face discussion. If a supervised setting is required for further vaccination, a plan will be established during this discussion.

Why report to SAEFVIC?

  • Individualised clinical assistance for patients and families affected by an AEFI.
  • SAEFVIC will confidentially collect, analyse and report data about significant AEFI as part of monitoring vaccine safety in Victoria.
  • Any trends are notified and investigated quickly, with close liaison with Victorian and National Health Authorities.

How can I report?


Authors: Nigel Crawford (Director, SAEFVIC, Murdoch Children’s Research Institute), Georgina Lewis (Clinical Manager, SAEFVIC, Murdoch Children’s Research Institute) and Rachael McGuire (Research Nurse, SAEFVIC, Murdoch Children’s Research Institute)

Reviewed by: Georgina Lewis (Clinical Manager, SAEFVIC, Murdoch Children’s Research Institute) 

Date: August 2020

Materials in this section are updated as new information and vaccines become available. The Melbourne Vaccine Education Centre (MVEC) staff regularly reviews materials for accuracy.

You should not consider the information in this site to be specific, professional medical advice for your personal health or for your family’s personal health. For medical concerns, including decisions about vaccinations, medications and other treatments, you should always consult a healthcare professional.

About MVEC

The Melbourne Vaccine Education Centre (MVEC) is an educational website, developed with the aim of providing up-to-date immunisation information for both healthcare professionals and members of the public. We are based at Murdoch Children’s Research Institute (MCRI), a research organisation, and are affiliated with SAEFVIC (Surveillance of Adverse Events Following Vaccination in the Community), the Victorian Vaccine Safety Service.